Shipping Policy
Processing Time
Orders are processed within [1–3] business days of payment confirmation. You will receive a confirmation email once your order has been placed, and a separate email with tracking information once it ships.
Shipping Rates
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Free shipping on all orders over $50 USD
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A flat shipping fee of $6.99 USD applies to orders under $50
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Shipping costs (if any) are calculated and shown at checkout before you confirm your order
Delivery Times
Estimated delivery times vary by destination:
DestinationEstimated delivery
Domestic[3–7] business days
International[7–21] business days
(Adjust these ranges to match your actual carrier estimates.)
Delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays caused by customs, weather, or carrier issues are outside of our control.
International Shipping
We currently ship to [list countries or regions]. International orders may be subject to customs duties, taxes, or import fees upon arrival, which are the responsibility of the customer and are not included in the order total.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us immediately at jewerlyrz@gmail.com — we can only make changes before the order has shipped.
Lost or Stolen Packages
RZ Jewelry is not responsible for packages marked as delivered by the carrier but reported lost or stolen after delivery. If your tracking shows an issue before delivery, contact us and we'll help you file a claim with the carrier.
Contact Us
Questions about your shipment? Reach out anytime at: jewerlyrz@gmail.com
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